Privacy Policy

Welcome to Open Vent Solutions. Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when interacting with our website, booking services, or communicating with our company.

Information We Collect

We may collect the following types of information:

Personal Information

Name
Phone number
Email address
Home address (for service visits)
Payment details (processed securely through third-party providers)

Non-Personal Information

Browser type, device type, and usage data
Cookies and analytics data from your visit to our website

How We Use Your Information

We use your information to:

Provide and complete booked services
Contact you regarding appointments, confirmations, or updates
Improve our website and service experience
Process payments securely
Send promotional updates or offers (you may opt out anytime)

We do not sell or rent your personal information to third parties.

How We Protect Your Information

We use secure third-party payment processors and industry-standard security measures to protect your personal and payment information. While we strive to safeguard your data, no online system is 100% secure, and we cannot guarantee absolute protection.

Sharing Your Information

We may share information only with:

Payment processors (for secure transaction handling)
Service software partners (booking, scheduling, notifications)
Legal authorities if required by law

We do not share personal information for marketing by outside companies.

Your Rights

You may request to:

View the personal information we hold
Update or correct your information
Request deletion of your customer data
Opt out of marketing communications

To make a request, contact: support@openventsolutions.com

Cookies & Tracking Technologies

Our website may use cookies to:

Improve user experience
Analyze website traffic
Save booking preferences

You can disable cookies in your browser settings at any time.

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

Open Vent Solutions
Email: support@openventsolutions.com
Website: www.openventsolutions.com